Privacy Policy

Last Updated: October 2024

1. Introduction

Welcome to GlycoAid. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Financial Data: includes bank account and payment card details (processed securely via our merchant provider).
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location.
• Usage Data: includes information about how you use our website, products and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to process your order, manage your account, or to deliver relevant website content and advertisements to you.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. All payment transactions are encrypted using 256-bit SSL technology.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing.

6. Contact Us

If you have any questions about this privacy policy, please contact us through our Contact page.